The Basics
4 min read

The Modern B2B Purchase Journey

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The Modern B2B Purchase Journey

Published on
22 Jan 2023
TABLE OF CONTENTS
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Understanding the Shift in the Purchase Journey

In today's fast-paced digital landscape, if your sales tactics haven't evolved in the last two years, you're already trailing behind your competition. The modern purchase journey has transformed from a linear process to a complex web of touchpoints. Gone are the days when a simple sequence of steps – cold outreach, meeting, proposal, and deal closure – sufficed. Today, your customers are interacting with your brand through various channels, often simultaneously.

The Web of Touchpoints

Multi-Channel Engagement

Your potential customers are no longer following a predictable path. Instead, they're engaging with your brand across multiple platforms. They might receive a cold LinkedIn message, an email, or even a phone call. Simultaneously, they're exposed to your LinkedIn content, targeted ads, blog posts, and news articles. Each of these touchpoints plays a crucial role in nurturing the prospect through the purchase journey.

The Role of LinkedIn Content Strategy

A robust LinkedIn content strategy is indispensable in this multi-touchpoint landscape. By consistently sharing valuable content, you keep your brand front of mind. This isn't just about posting updates; it’s about crafting content that resonates with your audience’s needs and positions your brand as an industry leader.

LinkedIn Founder Brand

Building a strong LinkedIn founder brand is particularly effective. When your customers repeatedly see insights and thought leadership from your CEO or founder, it builds trust and familiarity. This trust is critical when they're finally ready to make a purchasing decision.

From Initial Contact to Purchase Readiness

The Long Game

The journey from initial contact to purchase readiness can span several months. It’s essential to maintain consistent communication and visibility during this period. Each interaction, whether it’s a LinkedIn post, an email newsletter, or a blog article, reinforces your brand’s value and expertise.

Trust Building

When prospects are tasked with finding solutions, they often revert to brands they've consistently engaged with over time. By the time they reach purchase readiness, your brand should be the top choice due to the trust and credibility built through persistent and strategic content marketing efforts.

Strategies for Success

Integrating LinkedIn Content Marketing

Incorporating a robust LinkedIn content marketing strategy is key. Share a mix of educational content, industry news, and insights to engage your audience. Highlight case studies and success stories to showcase your expertise and results.

Leveraging LinkedIn Video Strategy

Video content on LinkedIn is a powerful tool for engagement. Short, impactful videos can capture attention and convey your message effectively. Consider sharing customer testimonials, product demonstrations, and thought leadership pieces.

Consistent Branding Across Channels

Ensure that your messaging and branding are consistent across all channels. This coherence reinforces your brand identity and makes it easier for prospects to recognize and remember you.

Implementing Shake's Services

Partnering with a content service like Shake can streamline this process. Shake offers end-to-end content services tailored to B2B CEOs and Founders, focusing on creating premium LinkedIn content that drives inbound revenue. With Shake, you can design bespoke strategies to reach your target audience, improve click-through rates, increase conversion rates, and reduce sales cycle lengths. As an extension of your team, Shake provides an in-house feel with direct Slack integration for instant messaging, weekly content reviews, and monthly feedback sessions.

Conclusion

The modern purchase journey is a dynamic, multi-channel process. By adopting a comprehensive LinkedIn content strategy, building a strong founder brand, and leveraging multi-touchpoint engagement, you can stay ahead of the competition and ensure your brand remains top of mind when prospects are ready to buy. Remember, in today’s landscape, consistent and strategic content is key to driving long-term success.

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Integrate these strategies into your marketing efforts to stay ahead in the ever-evolving digital landscape. For tailored solutions and expert content services, consider leveraging Shake's offerings to elevate your LinkedIn presence and drive impactful results.

What's Next

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The Basics
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How To Find Your Content Champion

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In the fast-paced world of B2B, content marketing is a vital tool for scaling your business. However, the question is, who should be the face of your content strategy? As a CEO or Head of Marketing, you might think you're the best fit, but that's not always the case. Let's explore why finding your content champion within your organization can lead to more effective LinkedIn content marketing.

Understanding the Role of a Content Champion

A content champion is a thought leader within your organization who can effectively communicate your company's vision, values, and expertise. This person isn't necessarily the CEO or founder but could be anyone with a deep understanding of specific business areas and the ability to engage an audience.

Why You Might Not Be the Right Person

As the CEO or founder, your voice is undoubtedly valuable. You can provide insights into the company's vision and future. However, in larger organizations, it's more effective to leverage multiple voices from different departments. This approach not only diversifies your content but also highlights the expertise within your team.

Identifying Your Content Champions

To find your content champions, look within your C-suite and other leadership roles. Here are some key figures who can drive your LinkedIn content strategy:

1. Head of Sales

Your Head of Sales can provide invaluable insights into sales strategies, closing deals, and shortening sales cycles. Their content can be geared towards potential clients and partners, showcasing the innovative approaches your sales team employs.

2. Head of Marketing

The Head of Marketing can share experiments and successes in SEO, influencer marketing, and content marketing. They can link these strategies to your overall lead generation efforts, such as webinars, demos, and sign-ups.

3. Technical Leads

For tech-driven B2B companies, your technical leads can be content champions. They can discuss new product developments, technical challenges, and innovations. This content appeals to a technically savvy audience, demonstrating your company's expertise and cutting-edge solutions.

Empowering Your Content Champions

Once you've identified your content champions, it's crucial to empower them with the tools, freedom, and budget they need. Here are some steps to take:

  1. Provide Training: Ensure your content champions are comfortable with LinkedIn and understand the basics of content marketing.
  2. Allocate Budget: Allocate a budget for content creation, including graphic design, video production, and any necessary tools.
  3. Encourage Authenticity: Allow your content champions to be authentic and personal in their posts. Authenticity builds trust and engagement.
  4. Set Clear Goals: Define clear goals for your LinkedIn content strategy, such as increasing engagement, generating leads, or building brand awareness.

Benefits of a Diverse Content Strategy

Utilizing different voices within your organization offers several advantages:

  • Broader Reach: Different content champions appeal to various segments of your audience.
  • Enhanced Credibility: Showcasing expertise from multiple departments builds your company's credibility.
  • Increased Engagement: Varied content keeps your audience engaged and interested.

Case Study: Successful Content Champions

Consider the example of a B2B SaaS company that utilized its CTO as a content champion. By sharing insights into the latest tech trends and product developments, they attracted a technical audience, leading to increased engagement and new business opportunities. Simultaneously, the CMO shared marketing strategies and successes, appealing to a different segment of the audience and driving lead generation.

Conclusion: Start Today

In the competitive landscape of LinkedIn content marketing, finding and empowering your content champions can give you an edge. Whether it's your Head of Sales, Marketing, or a technical lead, leveraging the diverse expertise within your organization ensures a robust and effective content strategy.

Ready to elevate your LinkedIn presence? Learn how to implement a comprehensive LinkedIn content strategy and engage your audience with content that matters. Visit Shake Content to explore our services and see how we can help you build your LinkedIn Founder Brand.

Remember, the right content champion can transform your LinkedIn content marketing efforts. Don't wait – identify your champions and start today before your competitors do.

The Basics
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Why Is LinkedIn So Important for B2B CEOs?

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Why Is LinkedIn So Important for B2B Leaders?

LinkedIn is not just another social media platform; it is a powerful tool for B2B leaders looking to drive their business forward. In this article, we will explore the significance of LinkedIn, supported by compelling statistics and practical strategies, to help you leverage this platform effectively.

The Power of LinkedIn for B2B Businesses

LinkedIn boasts over a billion users, primarily professionals with a business mindset. For B2B companies, this means your potential customers are likely spending time on LinkedIn. This platform is where decision-makers and influencers in your industry congregate, making it an essential space for networking, marketing, and business growth.

Building a Strong LinkedIn Presence

1. Establishing Authority and Trust

A strong LinkedIn presence can significantly impact your brand's reputation. According to Harvard Business Review, 44% of a CEO's reputation is tied to the company's market value. Additionally, 76% of senior executives believe that a socially present CEO positively influences their brand. This highlights the importance of an active and visible leadership team on LinkedIn.

2. Attracting Investors and Talent

An active LinkedIn profile is crucial for attracting both investors and top talent. Statistics show that 87% of investors are more likely to invest in companies where the CEO and team are socially active. Moreover, 77% of potential employees check out a company’s LinkedIn profile before applying. Regularly posting insightful content can make your company more appealing to high-quality talent.

Crafting an Effective LinkedIn Content Strategy

1. Content that Engages and Educates

Your LinkedIn content should be tailored to engage and educate your target audience. This includes sharing industry insights, company updates, and thought leadership articles. Consistency is key; regular posting keeps your audience engaged and positions your brand as a leader in the industry.

2. Utilising LinkedIn Video Strategy

Video content is highly effective on LinkedIn. It can significantly boost engagement and convey your message more dynamically. Consider creating short, informative videos that address common industry challenges, showcase your products or services, and share success stories. These videos can help humanize your brand and build a stronger connection with your audience.

3. Optimising for LinkedIn's Algorithm

To maximise your content’s reach, it’s important to understand LinkedIn’s algorithm. Posts with high engagement are more likely to be seen by a larger audience. Encourage interactions by asking questions, prompting discussions, and responding to comments. Using relevant hashtags can also help your content reach a broader audience.

Best Practices for LinkedIn Content Marketing

1. Highlighting Your LinkedIn Founder Brand

Your personal brand as a founder or CEO can greatly influence your company’s perception. Share your journey, insights, and values to build a relatable and trustworthy persona. This not only humanizes your brand but also builds deeper connections with your audience.

2. Leveraging Analytics for Continuous Improvement

LinkedIn provides robust analytics tools to measure the performance of your posts. Regularly review these analytics to understand what types of content resonate most with your audience. Use this data to refine your content strategy, focusing on what drives the most engagement and value.

Conclusion

LinkedIn is an indispensable tool for B2B leaders aiming to enhance their brand’s visibility, attract investors, and recruit top talent. By implementing a robust LinkedIn content strategy, leveraging video content, and optimizing for engagement, you can transform your LinkedIn presence into a powerful asset for your business.

For more insights and tips on LinkedIn content strategy, check out Shake’s premium content services designed to help B2B CEOs and founders drive inbound revenue and build their authority on LinkedIn.

The Basics
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How to Showcase Your Case Studies on LinkedIn

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Understanding the Value of Case Studies

Case studies are a powerful tool in your LinkedIn content strategy. They offer concrete evidence of your capabilities and success, crucial for building trust with potential clients. However, businesses with high contract values often produce fewer case studies, making it essential to maximize their impact.

Highlighting Pain Points

Identify Specific Pain Points

Start by focusing on the pain points you addressed for your client. Rather than presenting the entire case study, zero in on a particular problem you solved. This approach makes your content relatable and highlights your expertise in tackling specific challenges.

Example:

Imagine you're a B2B SaaS company that helped a client reduce their churn rate. Your LinkedIn post could highlight the initial pain point (high churn), the specific strategies you implemented (like personalized onboarding), and the result (a significant drop in churn rate).

Showcasing Your Unique Process

Detail Your Process

Clients are often interested in the "how" as much as the "what." Detailing the unique steps your business took to achieve the results can set you apart. This not only showcases your expertise but also your methodical approach to problem-solving.

Example:

If you run a digital product studio, explain the distinct phases you took your client through, from initial consultation to final product delivery. Highlight any proprietary methods or tools used, providing a glimpse into your operational excellence.

Emphasizing Results with Data

Use Quantitative Data

Prospective clients love numbers. Data-driven results provide undeniable proof of your success. Use percentages, metrics, and other quantitative data to illustrate how you delivered value.

Example:

If you increased a client's revenue by 20%, don't just say it—show it. Use charts or infographics to visualize the growth. This approach not only grabs attention but also makes the information easily digestible.

Crafting Engaging LinkedIn Posts

Keep It Concise and Engaging

Your LinkedIn posts should be succinct yet impactful. Use a mix of short, punchy sentences and longer, explanatory ones to maintain a dynamic rhythm. Avoid filler words and get straight to the point.

Example:

“Struggling with high churn rates? Our personalized onboarding process helped [Client Name] reduce churn by 30% in just six months. Discover how our unique strategies can transform your business.”

Leveraging Visual Content

Incorporate Visuals

Visual content can significantly enhance the impact of your case studies. Infographics, videos, and images can make your posts more engaging and help convey complex information more effectively.

Example:

Create a short video summarizing the case study, featuring client testimonials and key metrics. Share this alongside a brief text post to maximize engagement.

Building Authority and Engagement

Engage with Your Audience

Encourage engagement by asking questions or prompting discussions. This not only increases the visibility of your posts but also positions you as an authority in your field.

Example:

“Have you faced similar challenges with customer retention? Share your experiences or ask us how we can help reduce churn for your business.”

Conclusion: The Power of a LinkedIn Content Strategy

Effective LinkedIn content marketing is about more than just posting updates; it's about crafting strategic, engaging content that showcases your expertise and drives conversations. By focusing on pain points, detailing your process, and emphasizing results with data, you can turn each case study into a powerful piece of content that resonates with your audience.

Remember, consistency is key. Regularly share your success stories and insights to keep your audience engaged and your brand top-of-mind. And if you need help crafting a compelling LinkedIn content strategy, consider partnering with Shake. We specialize in creating premium content that drives inbound revenue and positions you as a leader in your industry.

For more insights and to get started on elevating your LinkedIn presence, visit Shake Content. Let's turn your expertise into content that drives conversations and conversions.